#MakeUpMonday: Ulta My MakeUp Haven & 5 Services You Didn't Know You Needed
I've worked a lot of retail jobs in my day: Bath & Body Works, CATO, Navy Exchange, Express. That's just to name a few. The main thing I learned from each of those jobs was that people will remember how you make them feel far more than what they paid for an item. Let me explain. When I worked at Bath & Body Works in Richmond, we received a lot of training. Corporate seemed to be at our store constantly. Managers were always sharing sales numbers, and figures with associates and their expectations. I didn't mind it one bit. It made me feel like my performance was tied to the company's success, and I didn't take that lightly. One of the things BBW stressed a lot was making each customer feel special. Bath & Body Works figures showed at the time that 70% of customers who felt the product on them bought it. I don't think it was just the good bath products either. At Bath & Body Works in Short Pump we were taught to make trying out a product an experience. If I gave you a hand massage with a new scrub, I would not only tell you the benefits but I'd take time to learn about you. Do you have kids? Why are shopping today? Is for your someone else? I sold a lot Bath & Body Works that way, but more importantly I made connections.
|Gosh I adore her. She slays in makeup and in life|
Me & Catherine
|Alexis at Ulta|
|The time I discovered the power of 'Better Than Sex' Mascara|
These girls have done so much for me. On days where I had nothing to do but wander the streets cause I had no where to go they let me play in makeup. They offered a comforting ear, and then showed me how to cover my depression scars and sadness with concealer and love. I adore you all. Thank you for loving me in the valley and trust me dolls Lolo is coming out. This little blog is the least I can do to return the love you have shown me.